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4.1 | 225 Reviews

4.5 cu. ft. Smart Front Load Washer with AddWash™ in Black Stainless Steel

Samsung WF45K6500AV

Features

  • Our AddWash™ door lets you add items after the cycle begins, and the 4.5 cu. ft. capacity lets you do bigger loads so you spend less time doing laundry.

Quick Specs

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric
  • Width: 27"
  • Height: 38.75"
  • Depth: 34"
  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes

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AddWash™

The AddWash ™ door eliminates the need to do an extra load of laundry just because you forgot an item. Now you can conveniently add in forgotten laundry after the cycle has begun, without starting all over again.

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Super Speed

Wash a full load in as little as 36 minutes. Select Super Speed to power through laundry day 35% faster without sacrificing cleaning performance.*

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4.5 cu. ft. capacity

Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads means more time doing other things you love.

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Steam Wash

Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

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Wi-Fi Connectivity

Now you can take care of laundry day from the comfort of your couch. Control your washer/dryer with voice commands from Bixby, Alexa and Google Assistant. Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

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Fingerprint Resistant Finish

Helps reduce smudges for an everyday great appearance.

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VRT Plus™ Technology

Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

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Smart Care

Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

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Diamond Drum Design

The diamond drum interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

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Self Clean+

Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

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ENERGY STAR ® Certified

ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

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Perfect pair

Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room. Position them side by side or stack them for a perfect fit in tighter spaces.

AddWash™ The AddWash ™ door eliminates the need to do an extra load of laundry just because you forgot an item. Now you can conveniently add in forgotten laundry after the cycle has begun, without starting all over again.

Super Speed Wash a full load in as little as 36 minutes. Select Super Speed to power through laundry day 35% faster without sacrificing cleaning performance.*

4.5 cu. ft. capacity Washer capacity has a direct impact on how much time you spend doing laundry. Larger tub size means fewer loads, and fewer loads means more time doing other things you love.

Steam Wash Uses the power of steam to remove stains without pre-treatment. Unlike other washers which release steam from above, Samsung releases steam from the bottom of the laundry tub, saturating every item in the load and leading to an even deeper clean.

Wi-Fi Connectivity Now you can take care of laundry day from the comfort of your couch. Control your washer/dryer with voice commands from Bixby, Alexa and Google Assistant. Wi-Fi Connectivity, allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more right from your smartphone with the SmartThings app*.

Fingerprint Resistant Finish Helps reduce smudges for an everyday great appearance.

VRT Plus™ Technology Reduces vibration 40% more than our standard VRT™ for quiet washing. An innovative tub design and special sensors keep heavy loads balanced even at high spin speeds. Upstairs laundry has never been less obtrusive - run your washer upstairs while your children are asleep.

Smart Care Troubleshoot straight from your smartphone. Smart Care interacts with your washer and dryer to perform an immediate diagnosis and offer quick solutions.

Diamond Drum Design The diamond drum interior helps extend clothing life by treating fabrics gently. Small water holes help prevent fabrics from snagging and being damaged, allowing fabric care with deep-clean results.

Self Clean+ Keeps your washer drum fresh and clean by using a combination of powerful water jets and high spin speeds to remove dirt and bacteria. Self Clean+ also sends reminders to clean the drum every forty wash cycles.

ENERGY STAR ® Certified ENERGY STAR ® certified, so you can save money by conserving energy. Independently evaluated against strict specifications and is proven to save energy without sacrificing performance or functionality.

Perfect pair Samsung washers and dryers team up to make light work of laundry day, while looking great in your laundry room. Position them side by side or stack them for a perfect fit in tighter spaces.

Features

  • Our AddWash™ door lets you add items after the cycle begins, and the 4.5 cu. ft. capacity lets you do bigger loads so you spend less time doing laundry.
Key Features
Vibration Reduction Technology™ Yes
Super Speed Yes
Standard Features
Total Capacity (cu. ft.) 4.5 cu. ft.
Stackable Yes
Number of Preset Wash Cycles 14
Motor Power DD
Spin Speeds 1300 RPM
Internal Water Heater Yes
Controls Display 18:88 LED
Child Lock Yes
Power Source Electric
Temperature Levels 5
AddWash™ Yes
Wi-Fi Connectivity Yes
Voice Compatible Bixby, Amazon Alexa, Google Assistant
ADA Compliant Yes
Wash Cycles
Eco Cold Wash Yes
Normal Yes
Heavy Duty Yes
Permanent Press Yes
Sanitize Yes
Allergen Yes
Bedding / Waterproof Yes
Deep Steam Yes
Activewear Yes
Wool Yes
Quick Wash Yes
Rinse + Spin Yes
Delicates Yes
Towels Yes
Whites Yes
Self Clean Yes
Self Clean+ Yes
Wash Options
My Cycles Yes
Pre Wash Yes
Extra Rinse Yes
Extra Spin Yes
Spin Only Yes
Adjust Time (Up / Down) Yes
Super Speed Yes
Sound On / Off Yes
Smart Control Yes
Smart Care Yes
Child Lock Yes
Delay End Yes (24 hours)
Steam Yes
Fabric Care
Steam Washing Technology Yes
Wash Cycles 14
Wash Options 13
Soil Levels
Heavy Yes
Medium Heavy Yes
Normal Yes
Medium Low Yes
Light Yes
Spin Speeds
Extra High Yes
High Yes
Medium Yes
Low Yes
No Spin Yes
Maximum Spin Speed 1300 RPM
Detergent
Bleach Yes
Main Yes
Pre-wash Yes
Fabric Softener Yes
Energy Usage
Energy Consumption 100 kWh/Yr
CEE Rating Tier 1
IMEF 2.80
IWF 3.0
Energy Guide Label Yes
Energy Gallons / Year 3,983
ENERGY STAR Most Efficient Yes
ENERGY STAR® Certified Yes
Dimensions
Washer Capacity 4.5 cu. ft.
Product Dimensions 27" W x 38.75" H x 34" D
Shipping Dimensions 29.38" W x 41.63" H x 35.63" D
Weight
Product Weight 227 lb.
Shipping Weight 233 lb.
Design
Color Fingerprint Resistant Black Stainless Steel
Display Color (LED) Ice Blue
Display Type LED
Warranty
One (1) Year Parts and Labor Yes
1-Year Control Board Yes
Three (3) Year Stainless Steel Tub (Part Only) Yes
10-Year Direct Drive Motor Yes
Accessories
Pedestal WE402NV/A3
Vent Kit DV-2A/XAA
Matching Dryer
Electric Dryer DV45K6500EV/A3
Gas Dryer DV45K6500GV/A3
Awards and Certificates
J.D. Power Awards Yes

Quick Specs


  • Appearance

  • Type: Washer
  • Style: Front Loading
  • Fuel: Electric

  • Dimensions

  • Width: 27"
  • Height: 38.75"
  • Depth: 34"

  • Features

  • Energy Star Rated: Yes
  • Laundry Capacity: 4.5 cu. ft.
  • Steam Cycle: Yes
Poster Image

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

80% of reviewers recommend this product.

1 Stars

DO NOT BUY - Failure is immanent

Bobby 9/17/2021

this thing will not last! it fails and when trying to get service it will cost more than a brand new unit. mine stopped mid-cycle and froze. said it still have hours left on the cycle just blinking. so i powered it off to reset it - but it would never power back on. it had a full load of towels, gallons of water inside. i had to emergency drain it, door was stuck locked. so to prevent the load from staying wet and molding had to pull everything out of the tiny addwash door and wring it out by hand. repair tech offered to repair it for $795!! this is our second failed samsung washer and 3rd failed samsung appliance. highly do not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

DO NOT BUY - Failure is immanent

Bobby 9/17/2021

this thing will not last! it fails and when trying to get service it will cost more than a brand new unit. mine stopped mid-cycle and froze. said it still have hours left on the cycle just blinking. so i powered it off to reset it - but it would never power back on. it had a full load of towels, gallons of water inside. i had to emergency drain it, door was stuck locked. so to prevent the load from staying wet and molding had to pull everything out of the tiny addwash door and wring it out by hand. repair tech offered to repair it for $795!! this is our second failed samsung washer and 3rd failed samsung appliance. highly do not recommend.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Stay Away

Sam L 7/31/2021

my family invested alot of money for a premium brand washer. with the anount of mineg apent, you would think that it will last quite a number of years. however we had this less than 4 years but the machine stopped working. we tried everything to alove the clogged drain and as a last result had to call in an expert. however since it was out of warranty, samsung did not take responsibility and said it would be iut of pocket. we hired a tech to come and fix it and they stated that it is due to a computer malfunction and would cost over $500 to fix. this is the last product i will ever buy from samsung as my fridge from them had already brought down twice as well
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Not a great product

Paula 4/5/2021

second problem with the machine and now i'm out of warranty. the company that samsung suggests i use could not come for 2 weeks and cost $79 for diagnostic. i called a repairman who cost $65 and came immediately. he said it was an expensive sensor (3c code) and an expensive fix.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Leak after 18 months.

Doug 3/1/2021

constantly needs water drained from the bottom of the rubber seal. if not, it will mold and taint the clothes. we leave the door open to air out and we must constantly clean. the rubber started to leak after 18 months. $400 repair to replace front rubber boot.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
4 Stars

Cute but noisy

Renee 2/19/2021

i do like the washer design. i absolutely love the add wash door. it vibrates no matter what size load i have in it. my husband check the leg levels and they are fine. my washer and dryer are in our bedroom, and i can hear it spinning in my living room. i purchased the wifi, however i do not think i want to use it.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

3 Years of Perfection

Jphilly 2/16/2021

we have the washer and dryer which we purchased for our new home. we've had them for 3 years and have had 3 wonderful years of completing the worst chore. there are only two of us but my athlete husband washes a too-full load three times per week and everything has performed as expected. we read the manuals front-to-back before using and keep up with maintenance, which is extremely easy with self-clean.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Great concept; Cheaply made

JodieK 1/15/2021

we purchased model wf45k6500av/a2, 3 years ago. almost on queue for the expiry of the warranty, the machine began failing. the repair technician identified multiple cracks in the wiring and said that repairing or replacing the wiring harnesses was not economical. he advised that we buy a new machine. and, he said that these problems were common. we chose to sauter the wires ourselves..... and so began our journey of hunting for newly cracked wires that required repair. yesterday, multiple errors showed up again and we are throwing in the towel. it is going to the dump. essentially, these machines are built to self destruct. don't buy them. we are switching to another brand..... and unfortunately will be buying extended warranty
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

need option for no stars, this machine is GARBAGE

stephrog 12/29/2020

garbage machine, garbage customer support. was asked for my bank statements to prove i bought it from a store, the sears receipt should have been enough. claimed the model number was not theirs, wanted me to pay for an extended warranty on a product they claim wasn't theirs. the back bearing failed a year after owning it, they continue to fail every 6 months.. don't buy this garbage
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good Washer, But False Advertising

Daddy91 12/12/2020

the main issue i have with this washer is one of the listed features is wifi. it is not until i already received the washer and read the manual which states i had to also purchase the "smart adapter". without this accessory, you are unable to use the wifi feature. i just wish the description said a "smart adapter" is needed to use wifi feature. i also wish the description stated the "smart adapter" does not come with the washer.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
3 Stars

Good Washer, But False Advertising

Timmyboy91 12/12/2020

the main issue i have with this washer is one of the listed features is wifi. it is not until i already received the washer and read the manual which states i had to also purchase the "smart adapter". without this accessory, you are unable to use the wifi feature. i just wish the description said a "smart adapter" is needed to use wifi feature. i also wish the description stated the "smart adapter" does not come with the washer.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Bad washer - doesn't last long

Brittany 12/7/2020

we've had the washer for 3 years and aren't able to wash our clothes as code 4c keeps popping up. we've done everything that the website says several times and still no fix
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Very covient and has a fast mode

Kenny 11/19/2020

its one of the best washers i've ever own and i love it! there's a steam function that allows for my higher end cloths and when i'm in a hurry the fast mode is about 20 minutes!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Defective Washer

Srikanth 10/15/2020

washer is leaking from the bottom of machine identified in trail run itself and dryer has dent
Originally posted on Samsung.com

No, I do not recommend this product

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Features

 

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Value

 
1 Stars

Broke in less than 4 years

Brittany 9/13/2020

do not purchase a samsung washer! after many ub error codes and weeks of troubleshooting the washer would not do a high speed spin cycle, after some work we found rust on the stator. we ordered a new stator but found out that the bearing on the back of the tub failed and was leaking, hence the rust on the stator. fixing the stator would only be an expensive and endless cycle of the machine breaking. appliances are meant to last at least longer than this, expecially for what we paid. we do not overload the washer, always make sure it's leveled and ran calibration multiple times. i have everything samsung (phone, watch, tv's, robot vacuum, etc) due to this i'm considering never buying another samsung product again.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

2 years

No power 8/27/2020

my washer is 2 years old and not working. no power on and door is locked.. need to take out clothes by adding door. it is still new but not working and samsung warranty is expired last year!!! i never had a issue with my old lg washer over 10 years however this samsung washer after 2 years it stopped and can't get service. now i need to call repair shop. i
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Wet, wet, and more wet.

DAVID LE 6/13/2020

i bought this washer in 2017. for 2 years, it worked perfectly fine. then in 2020, my clothes would end up wet on every other load. in june, everything was still wet after each wash. after watching several youtube videos, i decided to replace my drain pump motor. it was pretty obvious to me that it was making an excessive amount of noise. after replacing the motor, my clothes would end up wet on every other wash again. but i do noticed that the spin cycle did not reach the correct speed to dry my clothes. after some more research, i decided to replace my shock absorbers. during the repair, i noticed that the rear shock absorbers were installed upside down from the factory. so i unscrewed and reattached them right side up. that finally fixed it.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Disposable after 30 months?!

JAMES 3/30/2020

this was a great washing machine while it lasted. 6 months after the factory warranty expired it just stopped working. no error codes, just wouldn't start. repairman can't fix even with tech support.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
2 Stars

Disposable after 30 months?!

JAMES 3/30/2020

this was a great washing machine while it lasted. 6 months after the factory warranty expired it just stopped working. no error codes, just wouldn't start. repairman can't fix even with tech support.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

Features

 

Performance

 

Value

 
2 Stars

Disposable after 30 months?!

JAMES 3/30/2020

this was a great washing machine while it lasted. 6 months after the factory warranty expired it just stopped working. no error codes, just wouldn't start. repairman can't fix even with tech support.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Performance

 

Value

 
1 Stars

Greatly Disappointed

Rick 3/5/2020

after purchasing the washer a year and three months ago the main control and inverter board have failed. $461.48 repair bill. not a quality product.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Samsung washers are a big fail

Als3rd 2/6/2020

door won't latch without holding it closed. this seems to be very common problem with this model. seems to be manufacturer defect with the latching mechanism.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Breaking down after only 2 years

Charles L 11/18/2019

700$ wasted. i bought my washer feb 2017. by oct 2019 its dying. my warranty expired so i either got to pay out of pocket for repairs or by a new washer. i will not buy a samsung washer ever again
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

Design

 

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Value

 
5 Stars

I love it!!!!

rorens 11/4/2019

i have the set and i have nothing but great things to say about it. thank you samsung!
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

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Value

 
1 Stars

Bad marketing and wrong practice

LuckyRav5 9/13/2019

i have to buy adapter and never mentioned in site or in fine print.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

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Value

 
1 Stars

Horrible experience

Sucio0821 9/4/2019

washer is leaking, water remains in the the detergent/ softener tray and water smells after not using the washer for a few days.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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1 Stars

Worst product don't buy.

Chuddy 5/9/2019

Please don't buy any Samsung washer or dryer because they don't honor their warranty. Secondly, the washer or dryer has 99 problems that Samsung can't solve. Please stay away ASAP.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

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Value

 
1 Stars

Already falling apart

Nerio 3/22/2019

Only a year and a in and the pieces are already breaking down after normal use. Very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Already falling apart

Nerio 3/22/2019

Only a year and a in and the pieces are already breaking down after normal use. Very disappointed.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Washer

redgypsy 3/12/2019

I waited 3 months to post this review so I would have time to use and evaluate the product. I must confess, I am in love. This washer is super quiet and the clothes are clean. It is the easy to use. A consumer will not have problems with this washer if they follow directions on clean the unit and the filters.
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

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Value

 
1 Stars

I want my Bosch back.

drl1 2/10/2019

We moved to a newly constructed house and I had ot leave my old washer and dryer behind. WE thought the samsung would be perfect for our beautiful new laundry room. Boy how wrong we were. 1) Washer does not clean anywhere near as effectively as my old one which was 10 years old. Clothes seem dingier after a year of washing in this machine. 2) Front "add wash" feature is rather silly. You have to stop the washer full stop before using the little front door, at which time you might as well open the large one. The little front door frequently smells awful, and I was told by a repair man that we need to wipe it down after every load. So this great "time saving" washer now requires me to open the useless little door and wipe it down after every load? 3) No real control. Do not be fooled by the buttons - you can't change some of the setting depending on which cycle you choose. For example, if you want to wash something on extra hot, with low spin - good luck finding that setting. Normal won't allow me to go above warm. ?Heavy duty lets me do really hot, but I can't do no spin. I just want to select the combos I want - not something that someone at Samsung decided was optimal. 4) Leaks constantly ... had service person in as it was constantly triggering our wet floor alarm. Was told it's normal that it's just the "overflow" . seriously - normal for a washer to leak? 5) Thought we would use the notify system - nope never use it - never. The only thing I like about this washer is the little song it plays when it's done. (a song which drives my husband batty btw ;)
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
5 Stars

Love this washer!

TexasQ 11/27/2018

Best washing machine! Love the steam cycles, extra large capacity, and the sharp looking black stainless steel!
Originally posted on Samsung.com

Yes, I recommend this product

Design

 

Features

 

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5 Stars

Awesome Product!!!

RTackAZ 11/11/2018

We bought the Pair as our first front loaders and couldn't be happier. The unit is loaded with features and is saving tons of water versus our old top loader.
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

Design

 

Features

 

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Value

 
1 Stars

Lemon..same issue keeps occurring

SoFrustrated2018 11/9/2018

Purchased in May 2017. Two months right before vacation, the machine won't complete a spin cycle. Got worse and would not get out of rinse cycle because it would start to spin but clunk and stop. No laundry before vacation, inconvenienced having to go to laundromat and friends houses. Machine was under warranty only 2 months old. Used Samsung service and it was a week before someone could even come out. When they did the tech told me up front he has no parts with him. Did a diagnostic and no error codes and machine would spin fine with nothing in machine. So I stood there and made him put a few towels in and sure enough machine would not complete a spin cycle. Left without even opening the machine...came back another week later to replace the board but that wasn't the issue. It was the wire harness which he claimed must have gotten damaged when the machine was delivered. That did the trick and worked fine up until today...same exact problem. Machine has not been moved. And now out of warranty. If it's that harness again, there is a design flaw w/this machine if the wires are getting damaged. I'm waiting to see what happens. I should just take the loss and get a new machine because obviously this issue will keep occurring as I've seen in others complaints. I buy a large front load washer because I have a big family and lots of laundry. All I can wash right now are a few delicates in a low spin or no spin. Useless and big inconvenience right before the holidays.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Lemon..same issue keeps occurring

SoFrustrated2018 11/9/2018

Purchased in May 2017. Two months right before vacation, the machine won't complete a spin cycle. Got worse and would not get out of rinse cycle because it would start to spin but clunk and stop. No laundry before vacation, inconvenienced having to go to laundromat and friends houses. Machine was under warranty only 2 months old. Used Samsung service and it was a week before someone could even come out. When they did the tech told me up front he has no parts with him. Did a diagnostic and no error codes and machine would spin fine with nothing in machine. So I stood there and made him put a few towels in and sure enough machine would not complete a spin cycle. Left without even opening the machine...came back another week later to replace the board but that wasn't the issue. It was the wire harness which he claimed must have gotten damaged when the machine was delivered. That did the trick and worked fine up until today...same exact problem. Machine has not been moved. And now out of warranty. If it's that harness again, there is a design flaw w/this machine if the wires are getting damaged. I'm waiting to see what happens. I should just take the loss and get a new machine because obviously this issue will keep occurring as I've seen in others complaints. I buy a large front load washer because I have a big family and lots of laundry. All I can wash right now are a few delicates in a low spin or no spin. Useless and big inconvenience right before the holidays.
Originally posted on Samsung.com

No, I do not recommend this product

Design

 

Features

 

Performance

 

Value

 
1 Stars

Lemon..same issue keeps occurring

SoFrustrated2018 11/9/2018

Purchased in May 2017. Two months right before vacation, the machine won't complete a spin cycle. Got worse and would not get out of rinse cycle because it would start to spin but clunk and stop. No laundry before vacation, inconvenienced having to go to laundromat and friends houses. Machine was under warranty only 2 months old. Used Samsung service and it was a week before someone could even come out. When they did the tech told me up front he has no parts with him. Did a diagnostic and no error codes and machine would spin fine with nothing in machine. So I stood there and made him put a few towels in and sure enough machine would not complete a spin cycle. Left without even opening the machine...came back another week later to replace the board but that wasn't the issue. It was the wire harness which he claimed must have gotten damaged when the machine was delivered. That did the trick and worked fine up until today...same exact problem. Machine has not been moved. And now out of warranty. If it's that harness again, there is a design flaw w/this machine if the wires are getting damaged. I'm waiting to see what happens. I should just take the loss and get a new machine because obviously this issue will keep occurring as I've seen in others complaints. I buy a large front load washer because I have a big family and lots of laundry. All I can wash right now are a few delicates in a low spin or no spin. Useless and big inconvenience right before the holidays.
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Front loader washer

MiggyEvo10 11/3/2018

I am so happy with this washer it is fantastic; it does what I need, and I don't have any complaints about it if you need a machine that does everything, pretty much this one will do it.
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Not Operator Friendly

cold water gal 11/2/2018

This Machine does not allow selecting a rinse temperature. I usually wash in hot water but rinse in cold water. The rinse water temperature on this machine is very hot which is not appropriate for some whites, namely underwear. No matter which wash temperature I select, when the rinse cycle activates, the rinse temperature becomes very hot. Secondly, there is no drain only feature. I would recommend this product only if the user does not care about the rinse temperature, because it is a good machine otherwise.
Originally posted on Samsung.com

No, I do not recommend this product

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Value

 
5 Stars

Best Washer Ever! Perfect Load Space!

marietta2017 11/1/2018

This washer has made my life so much easier. This size is perfect for a family of 5. Not noisy like other washers I've dealt with and very convenient "door" when forgetting to add clothing.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

The best washing machine I have ever owned!

ALS WAS 11/1/2018

I bought this washer about 5 months ago, and it's been a dream machine. I love the fact that you can put the detergent and the fabric softener in at the same time in the compartment, the machine itself washes the clothes beautifully. The smart feature tells you the status of the washer, such as time left, time to clean basin. This is honestly one of the best purchases I so far don't regret.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Wonderful Washer

Cardioaim 10/31/2018

The bought this washer 6 months ago and have never been so happy to do wash. The clothes are clean and the machine is very quiet compared to other brands
Originally posted on Samsung.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

I wish we could return this piece of junk!

jsantana0769 10/31/2018

We have been unhappy with this item almost from day one and if I could return this item, I would. Samsung support has been out to service the item on two separate occasions in the first year and has been unable to resolve the issue. The washer continues to make knocking sounds you'll hear in the attached video. It is so loud, we can't hear the television in our living room when doing a load of laundry!
Originally posted on Samsung.com

No, I do not recommend this product

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5 Stars

Great washer!

FU_SU_LU 10/31/2018

I bought this washer at the beginning of 2018. I've washed dozens upon dozens of loads of clothes and no issues yet. Only thing, I wish there was a way to swap the door so it would open the other way. Thing is super heavy also.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Samsung Washer with steam

Jville1234 10/31/2018

Best washer I ever bought leaves the close smelling fresh.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Excellent washer

Bbaalluu8291 10/31/2018

Very satisfied with my washer purchase best washer I had in years cleans very well and very efficient
Originally posted on Samsung.com

Yes, I recommend this product

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4 Stars

Good Machine

Johnboy9989 10/31/2018

Not bad..works ok.easy to use..washes clothes well
Originally posted on Samsung.com

Yes, I recommend this product

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3 Stars

Works well until it doesn't

kuzu 10/31/2018

I bought this washer and it looks really nice and gets your clothes clean--until it breaks within the first year of ownership.
Originally posted on Samsung.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great features and good price.

Rgollinge 10/31/2018

We bought the washer and dryer two months ago. There have been no problems. Clothes get cleaned using less detergent and water.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Amazing

Cheis 10/31/2018

This is the best washer and dryer i have owned. It has a prwset cleaning cycle so when its time to self clean your get a reminder icon on the machine.
Originally posted on Samsung.com

Yes, I recommend this product

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5 Stars

Washer

Vanessab 10/31/2018

Love this washer. I could turn it on and forget about when i need to put in detergent bleach or softener. The best part about it, it's wifi to tell you about your cycles
Originally posted on Samsung.com

Yes, I recommend this product

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Value